Book

Pyzdek, Thomas, author.

The six sigma handbook / Thomas Pyzdek, Paul Keller.

Fifth edition.

New York : McGraw-Hill Education, [2018]

xiv, 706 pages : illustrations ; 25 cm

"This thoroughly revised, industry-standard guide delivers all the information you need to apply Lean Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean, problem solving and change management principles and methods. Your will discover how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. The book includes coverage of the recently released Minitab 18"--Book cover

Production management -- Handbooks, manuals, etc.

Quality control -- Statistical methods -- Handbooks, manuals, etc.

Six sigma (Quality control standard) -- Handbooks, manuals, etc.

Includes bibliographical references and index.

Six Sigma implementation and management. Building the responsive six Sigma organization. What is Six Sigma? ; Implementing Six Sigma -- Recognizing and capitalizing on opportunity. Methods for collecting customer data ; Cost of poor quality ; Benchmarking ; Innovation ; Strategic planning ; Strategic development using constraint theory -- Data-driven management. Attributes of good metrics ; The balanced scorecard -- Maximizing resources. Choosing the right projects ; Ongoing management support ; Tracking Six Sigma project results -- Six Sigma tools and techniques. Project management using DMAIC and DMADV. DMAIC and DMADV deployment models ; Six Sigma teams -- The define phase. Project charters ; Project decomposition ; Deliverables ; Top-level process definition ; Assembling the team -- The measure phase. Process definition ; Metric definition ; Process baseline estimates -- Process behavior charts. Distributions ; Control charts for variables data ; Control charts for attributes data ; Control chart selection ; Control chart interpretation ; Short-run statistical process control techniques ; SPC techniques for automated manufacturing ; Process capability indices -- Measurement systems evaluation. Definitions ; Attribute measurement error analysis -- Analyze phase. Value stream analysis ; Analyzing the sources of variation ; Regression and correlation analysis ; Designed experiments ; Analysis of categorical data ; Non-parametric methods -- The improve/design phase. Using customer demands to make ; Lean techniques for optimizing flow ; Using empirical model building to optimize ; Data mining, artificial neural networks, and virtual process mapping ; Optimization using simulation ; Risk assessment tools ; Defining new performance standards using statistical tolerancing -- Control/verify phase. Validating the new process or product design ; Business process control planning ; Multivariate control charts ; Principal component analysis.

658.5/62

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9781260121827

* 1260121836

* 9781260121834

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