Book

Koprowska, Juliet, author.

Communication & interpersonal skills in social work / Juliet Koprowska.

5th edition.

London ; Los Angeles : Leaning Matters, A SAGE Publishing Company, [2020]

©2020

xvii, 229 pages : illustration ; 25 cm

"Communication and Interpersonal Skills in Social Work are at the heart of effective social work practice. This book offers students a solid grounding in the core knowledge and skills of communication needed for effective practice. The book takes the key theories in communication and explains them in a systematic and practice-related way, essential for both undergraduate and postgraduate students to develop a critical understanding of the subject. This crucial fifth edition supports students with core communication skills by providing in-depth coverage closely interwoven with learning features that engage, stimulate and challenge. Working with children, adults and those with learning difficulties are all fundamental aspects of the book making it useful to students of all disciplines."--Provided by publisher

Transforming social work practice

Communication in social work.

Interpersonal relations.

Social service -- Practice.

Communication and interpersonal skills in social work

"Mapped to the PCF"--Cover

Previous edition: Exeter: Learning Matters, 2014

Includes bibliographical references (pages 212-223) and index.

1: Communication skills: don't they just come naturally -- 2: What do we know about effective communication? -- 3: The human face of social work: understanding emotion and non-verbal communication -- 4: Getting started -- 5: Making progress and managing endings -- 6: Communicating with children and families -- 7: Working with groups -- 8: Working with people with additional communication needs: communicative minorities -- 9: Working with involuntary service users -- 10: Safety and risk: Working with hostility and deception -- 11: The demands and rewards of interpersonal work.

361.32

9781473981713

1473981719

9781473981706

1473981700

802502

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