Conflict: the secret playbook -- Positive conflict: choosing the right mindset for wrongdoings -- Clueless Carls -- Snappy Sallies -- Bad Brads vs. meany Minnies -- Horror vacui - the quiet queen -- Chatty Patties and chatty Matties -- The dude and the dudette -- The people pleaser -- Inapproriate Ingrids and Ivans -- Micromanagers -- The hulk -- High-conflict behavior -- Busier-than-thou -- Honey badgers -- The passive-aggressive -- Rude coworkers -- Family businesses -- Dismissive bosses -- The boxer -- Abuse: the bad, the worse, and the ugly - and what protections you have -- Workplace abuse - and what you can do about it -- Keeping yourself sane and safe -- This is your brain on conflict -- Preaching to the choir -- Why I'm right and you're wrong -- Freelance problem-solving -- Keeping an offer in your pocket -- Delegating disputes -- Options for empowering yourself -- Rising tides raise all boats -- Faith-based problem-solving -- Changing the system -- Is your gut saying go? -- What are you willing to do? -- So you stay... what's next? -- Stick in the mud -- Straight, no chaser -- The road to relationship is paved with good intentions -- So, you go... changing the devil you know for the angel you don't -- Going forward
|